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10.1-inch L-shaped flat panel evaluator
10.1-inch L-type Tablet Evaluator I. Product Overview The service quality evaluation system consists of an evaluator and system software (employee cli
Product details
10.1-inch L-shaped flat panel evaluator
1、 Product OverviewThe service quality evaluation system consists of an evaluator and system software (employee client or evaluator controller and backend management), combined with a central server, to form a management information platform that can collect, summarize and analyze service quality data for window staff, and provide leadership assistance in decision-making, service quality query and supervision, and various statistical data reports.
When employees are on duty, they enter their employee ID on the employee client or controller to log in to the evaluation system and confirm their current employee identity, so that the evaluation data can be personalized. When the customer approaches the counter, the employee presses the greeting button, and the evaluator plays a voice message: "Hello, welcome". After completing the business, the employee presses the evaluation button, and the evaluator prompts the customer with a voice message "Please evaluate my work". After the customer selects the button to evaluate, the evaluator prompts with a voice message "Thank you". The voice prompt can be customized; the employee login and triggering mechanism can be connected to the user's own OA system through the system's open interface, which can achieve the function of one evaluation corresponding to one business and automatically triggering evaluations. ）
At this point, the data is aggregated through the user network and sent to the backend management software. The backend server management software summarizes, classifies, and analyzes evaluation data. The server management software adopts BS architecture, and managers do not need to install backend query software. Real time monitoring of service quality for various units, branches, and employees can be achieved through IE browser.
2、 Product rendering
3、 Functional Features
1. Customization of the main interface background (users can independently design the background style, add LOGO and unit name)
2. Employee Information Area: Employee photo, department, name, job number, position, service star rating
3. Advertising Display Area: Customizable image or video advertisements that can be automatically played or manually viewed. The content is centrally managed by the backend management end and automatically updated by the device.
4. Information interaction button: customizable button quantity, icon, title, and content, managed by the backend management end.
The service evaluation and direct complaint buttons in the interactive button allow customers to independently evaluate or complain without the need for employees to trigger the operation.
5. Wayhorse Lantern Text: Content customization, managed by the backend management end. For example, (Welcome to xxx Administrative Service Hall)
6. Current time
7. Evaluation button: customizable evaluation icon, evaluation content, and number of evaluation buttons (the number of evaluation buttons supports 2, 3, 4, 5, 6, and 8 keys).
8. Free style switching
9. Negative review SMS reminder (requires integration, optional function)
10. Personnel identification and signature function (docking required, optional function)
11. Evaluation and Complaint:
12. The functional items are: department statistics, employee statistics, evaluation details, and complaint management.
4、 Product parameters
| core equipment | 1.3GHz quad core CPU, 2G RAM, 8GB Flash hard drive |
| output device | 10.1-inch LCD display with a resolution of 1280X800 or higher |
| Input device | Multi touch screen |
| Gravity sensor | Supports both landscape and portrait modes |
| operating system | Android 5.0 or above |
| communication interface | USB 2.0/WiFi/RJ45 network interface, meeting various networking methods |
| power supply | Voltage: DC 5V 2A, power consumption: ≤ 10W |
| other | Includes accessories such as power adapter, USB cable, etc |
| Overall Dimensions | 242.46*162.92*10.14mm； |
5、 Product real-life photos
6、 Application Cases
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